Infrastructure Engineer (Virtual Desktop/VMware Horizon)

Site2 is a managed IT services provider and cybersecurity consulting firm that helps organizations develop and enhance their cybersecurity programs based on established industry frameworks including NIST 800-171, CIS CSC 20 and CMMC.  Site2 employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Manage Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support Site2’s Enterprise Risk Management Framework.

Site2 is looking for a full-time Infrastructure Engineer to join our Systems Engineering Team.

Responsibilities Include:

• Management and support of a multi-tenant VMware virtualization environment
• Engage with appropriate vendors, clients and internal team members to evaluate, guide, and support the implementation of custom virtualization solutions
• Ownership of the processes involving provisioning, rebuilding, and decommissioning virtual desktops
• Support clients using virtual desktops and hosted applications services
• Document standards, policies, and procedures involving the virtualization environment
• Demonstrate management of change to the environment through planned implementations and minimal disruption
• Other project related and/or BAU activities

Skills and Qualifications

• Minimum of 4 years professional experience supporting VMware and multi-tenant networks
• Experience in Cisco, VMWare, Windows Server OS
• Experience with firewalls, managed switches, VPNs, VLANs, etc.
• Experience in setting up and troubleshooting complex network/firewall scenarios.
• Experience with Cisco and VMWare a must. FortiGate a plus.
• Knowledge in Linux OS is a plus.
• Experience using an RMM tool. ConnectWise RMM experience is a plus but not required.
• Document work in a timely and understandable manner.

Competencies

• Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
• Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
• Effectiveness Measurement – Ability to measure the quality and quantity of work effort for the purpose of improvement.
• Industry Knowledge – Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.
• IT Industry: Trends & Directions – Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).
• IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
• Planning: Tactical, Strategic – Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Working Conditions

• Remote work using company issued computer
• Hourly compensation paid semi-monthly, eligible for annual bonus.
• Will work closely with mentors and senior analysts/engineers.
• Paid holidays and Personal Time-Off (PTO) days each calendar year.
• Healthcare Benefits available after 90 days of employment.
• Simple IRA participation available after 1 year of employment.
• Site2 maintains a drug-free workplace and perform pre-employment substance abuse testing and background checks.
• We are proud to be an equal employment opportunity (EEO) employer.